Shipping policy
Processing time
Your item(s) will be made-to-order within 1-2 weeks, excluding weekends and UK public holidays. Occasionally, this may take slightly longer, depending on the number of orders we are currently processing, so please check the banner at the top of the website for most up-to-date processing times before placing your order.
Shipping
Once your order has been made, you will receive an email notification so that you know it has been shipped and to expect your package within another:
UK: 1-2 business days
Europe: 3-8 business days
USA: 5-12 business days
Rest of the world: 5-12 business days
Europe: 3-8 business days
USA: 5-12 business days
Rest of the world: 5-12 business days
Please note that the above timings are UK Royal Mail provided estimates; delivery can take less or more time depending on seasonal and weather variations. The Covid-19 pandemic is currently causing delays to some countries.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Lolly & Kiks is also not responsible if any unfortunate delays that may occur due to customs.